Heineken 'Worlds Apart' Pulls Off What Pepsi Couldn't (Video)


... Mostly by not trivializing issues and by bringing people who are world's apart a little closer. 

Oh, and by being true to the role Heineken actually plays in the world—as an ice breaker.

Pretty powerful stuff, actually.

Read more here.


Enter: 'The Micro Mac'—April Fools from McDonalds, AirBNB & Google Play

You gotta love these April Fools Day pranks from Mickey D's and others (scroll down for more). For more on these and other brand goofing for April 1, 2017, check out Adweek's roundup here and The Verge's recap (including Snapchat's brilliant Instagram filter), here.

Oh, and don't miss our favorite: The Augmented Reality Monocle for hipsters.

What did your brand do this year? What are your plans for 2018? Let us know!

Airbnb: 'Humanless Host'

'Google Play for Pets'




5 Cool Creativity Tools for Social Media Visuals (Part 1)

Social_media_visuals_1Okay, I'll admit it.

I work with incredibly talented designers who whip up great visuals for me anytime I like. Rarely do I ever need to develop something on my own.

But lately, I've been playing around with some popular design tools for social media posts and so far, I'm impressed with what I'm finding—including some options I wish I'd discovered years ago.

In this recent segment for Jim Blasingame's show, we discuss tools for developing social media visuals, quotes, memes, infographics and more.

5 Cool Creativity Tools for Social Media Visuals (Pt 1)
Approx. 5 min, 55 sec

 

 


To Bot, or Not? Rick Mathieson Talks Chatbots for Emerging Brands

BluebotTo bot, or not—it's suddenly an open question instead of a foregone conclusion.

Chatbots are increasingly an on-again-off-again hot topic among big brands these days—but is the timing right for startups and SMBs to get in on the action?

Once heralded as the new shiny object for marketers, Chatbot hype boomed with the launch of bots from the likes of Taco Bell, H&M, CNN and Unilever

These miniature, AI-enabled apps were instantly seen as transformational. Now, instead of closing Facebook Messenger or Slack and opening up your Lyft app, for instance, you can simply message Lyft and ask for a ride using conversational language.

Last Summer, Facebook had 11,000 chatbots within weeks of launching its bot developer kit. By fall, that figure had hit 30,000.

But now, some are wondering if the rise of the bots was a bit premature.

No, I'm not (just) talking about Microsoft's bot Tay, which famously started spewing racist messages on Twitter within 24 hours of launch. I'm not even talking about pro-Trump chatbots that overwhelmed social media with fake news in the days leading up to the 2016 election.

It's more prosaic than all that: In recent weeks, Facebook announced it would scale back its chatbot efforts after bots were shown to fail 70% of customers' questions and requests.

Instead, Facebook is refocusing its efforts on getting a limited set of questions right and shifting to a persistent menu function that's more akin to browsing a website (or "cards" in bot vernacular) and clicking options instead of trying to have a "conversation."

OrangebotBut while big brands may end up taking a small step back as the technology's underpinnings get worked out, it's not out of the question to ask if this is the time for startups and SMBs to start checking bots out.

So far, smaller companies have been decidedly "wait and see"—over 60% of SMBs have reported being only "somewhat" to "not at all" interested in chatbots or bot-based commerce.

Still, with new DIY chatbot tools for even the least techy among us, now might be a good time to emphasize the "see" part of that equation, if for nothing else than understanding where the technology might go next.

Indeed, that was the topic of a recent segment of the Jim Blasingame Show, where Jim and I talk chatbots. To be clear, Jim's show focuses on SMBs. As you'll hear, this whole chatbot thing may be new territory for this audience.

Check it out here:

Rise of the Bots

Radio Interview with Rick Mathieson: Rise of the Bots

Approx. 4 min, 39 sec


'The Call' - Send Personalized Videos About The Dangers of Driving High (Video)


This is an excellent new personalized video campaign from Drug Free Kids Canada.

Parents can send personalized videos warning against driving while high to their kids. Just as the onscreen character is receiving text messages from their parents wondering where they are, kids receive similar texts from their parents.

It's a great conversation starter, and it joins a long list of brands using it for highly personalized video messages (see The On-Demand Brand for more). But here, it's put into service for a very good cause. Kudos to all involved.

Read more about "The Call That Comes After," here.

 


Top Online Marketing Trends for Holiday 2016 (Conclusion)

Mobileholiday2_flippedQuick: Does the sight of shoppers using their mobile phones in your store spark fear that they're showrooming (looking at your products and looking for better deals online)?

Or does it fill you with holiday cheer, instead?

In part one of this mid-October appearance on the Jim Blasingame Show, I talked about trends in online retail when it comes to mobile.

In part two, the conversation shifts to email, social and search.

And in the conclusion, we look at local search and mobile as part of the SoLoMo (social-local-mobile) trifecta in holiday marketing.

As you'll hear, shoppers who use mobile while inside your store may just spend more money there—quite a bit more, in fact.

Top Online Marketing Trends for Holiday 2016 (Conclusion)

 

(Approx 4-min, 40-sec)

 

Join our LINKEDIN GROUP

Like us on Facebook

Follow us on Twitter

Listen in on iTunes


Top Online Marketing Trends for Holiday 2016 (Pt 2): Email, Search or Social?

Holiday_online_marketingSo which is better for promoting your holiday offers this season: Email, search or social?

In part one of this mid-October appearance on the Jim Blasingame Show, I talked about trends in online retail when it comes to mobile.

Here in part two, the conversation shifts to email, social and search.

You might be surprised on which delivers the most bang when it comes to online holiday shopping.

Top Online Marketing Trends for Holiday 2016 Pt 2

(Approx 4-min, 55-sec)

 

Join our LINKEDIN GROUP

Like us on Facebook

Follow us on Twitter

Listen in on iTunes


Top Online Marketing Trends for Holiday 2016

Holiday_e_commerce_SMALLIs it time to dump that desktop this Christmas?

In the run-up to the all-important online holiday shopping season, much has been made of mobile's ascendancy when it comes to holiday sales. But this year, I think we're going to see some twists, turns and stats that might have seemed counter-intuitive looking forward from this point last year.

In this recent appearance on Jim Blasingame Show (which focuses on SMBs), I talk about some of the developments that may have some marketers shouting, "Ho-ho-ho," while others scream, "No-no-no!"

As it happens, this segment was from mid-October, and I've just been too busy to post. But it may have you re-thinking Holidays past, present and future.

Top Online Marketing Trends for Holiday 2016 (Part 1)

(Approx 4-min, 55-sec)

 

Join our LINKEDIN GROUP

Like us on Facebook

Follow us on Twitter

Listen in on iTunes


Top Digital Marketing Trends of Summer 2016 (Pt 2): Video, Influencers & Crowdsourced Content

Video_2_illusVideo continues its victory lap in part two of our look at the top digital marketing trends of Summer 2016 on the Jim Blasingame show.

Here, Jim and I talk about how video plays a central role in a number of this summer's big trends, including the acceleration of influencer marketing and crowdsourced content.

The fact is, even with handy new video production tools, it still takes time and effort to create compelling content. So why not get your most avid fans and influencers to do it for you? Here's how a few leading brands are doing it well.

 

CLICK HERE TO LISTEN: Top Digital Marketing Trends of Summer 2016 (Pt 2) >>

 Approx: 5-min, 16-sec

ALSO:

CLICK HERE TO LISTEN: Top Digital Marketing Trends of Summer 2016 (Pt 1) >>

Join our LINKEDIN GROUP

Like us on Facebook

Follow us on Twitter

Listen in on iTunes


Top Digital Marketing Trends of Summer 2016 (Pt 1): Video Reins Victorious

Video_1Forget the Olympics.

In the world of digital marketing, video won more than its share of gold and glory this summer—as did brands that used it well.

In this special end-of-the-season wrap up on the Jim Blasingame Show, we take a look at some of the biggest trends in digital marketing for Summer 2016.

Online video factors in a number of them. Indeed, whether it was down, dirty and (increasingly) live, or a full-blow production, video continued its conquest of the web. Here's why.

CLICK HERE TO LISTEN: Top Digital Marketing Trends of Summer 2016 (Pt 1) >>

Approx 3-min 30-sec

Join our LINKEDIN GROUP

Like us on Facebook

Follow us on Twitter

Listen in on iTunes