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❗️'BrightBurn,' 'Stranger Things' Lego Set, Gen X Runs for President, and the New CMO

πŸ‰ AR Dragons, CX Sells, ASMR Affirmations for Creative Directors, KFC Busts a Move and More

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πŸ— KFC's new 'Bucket Bangers' Spotify playlist. AR dragons dive-bomb baseball fans. Parents name their kids after 'Game of Thrones' characters. ASMR affirmations for creative directors. Plus: The secrets of CX appeal and a whole lot more.

IN THIS EPISODE: 

πŸŽ‰ A shout out to special listener (at :40 sec)

🐲 SK Telecom's augmented reality dragons dive-bomb baseball fans (at 1:03)

🏰 Parents are naming their children after their favorite 'Game of Thrones' characters (at 3:15)

πŸ‘Ÿ Move over, Laurel & Yanny: How you see these tennis shoes tells you whether you're right- or left-brained (at 4:20)

🎧 Top 5 ASMR Affirmations for Creative Directors (at 6:10)

πŸ” Traffic Jam Whopper: Burger King will deliver right to your car door when you're stuck traffic (at 9:30)

🎢 KFC busts a move with a finger-licking playlist with all 46 hip hop tunes that mention the brand (at 11:20)

πŸ›’ CX Appeal: Top 4 things customers value most when it comes to a positive customer experience (at 12:57)

πŸšΆβ€β™€οΈπŸšΆ The high price of even one bad customer experience (at 15:53)

πŸ‘©β€πŸ‘§β€πŸ‘¦ Age-old Mom-isms that apply to CX (at 17:28)

(Approx. 19 min, 5 sec. For US audiences. See cookie and privacy policies for Soundcloud, iTunes, Spotify and all streaming services.)